Can I migrate before or after my scheduled migration window?

You are free to begin your migration prior to being granted access to the toolkit. Should you choose to migrate without the aid of the toolkit, we recommend you do so with the assistance of a partner for an optimal and timely experience.

You may continue to use Parature per the terms of your agreement, and it will be supported until either your migration has been completed, or until May 15, 2018, whichever is first. All migrations must be completed on or before May 15, 2018, at which point all support for Parature ends and the service will be terminated. Customers who choose not to migrate will have 90 days after the service is discontinued on May 15, 2018 to retrieve their data.
Topic Information
  • Topic #: 3-6554
  • Date Created: 05/31/2017
  • Last Modified Since: 10/05/2017
  • Viewed: 374