On behalf of Microsoft Dynamics 365, we want to thank our Parature, from Microsoft (Parature) customers and partners for their continued loyalty and support as we transition the capabilities of Parature to Dynamics 365 for Customer Service. We have begun the process of migrating Parature customers to Dynamics 365 for Customer Service so that they can begin taking advantage of the additional functionality available only as part of this solution. Please click here for more information about the transition.
Once the migration tooling is made available to you, this portal will serve as a way for you to receive support during the migration process. Please check back for more information and ways to get support as you are contacted about your access to the migration tool.
Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
Submit a QuestionSubmit a trouble ticket to our service representatives. You can track the status of your ticket in .