On behalf of Microsoft Dynamics 365, we want to thank our Parature, from Microsoft (Parature) customers and partners for their continued loyalty and support as we transition the capabilities of Parature to Dynamics 365 for Customer Service. We have begun the process of migrating Parature customers to Dynamics 365 for Customer Service so that they can begin taking advantage of the additional functionality available only as part of this solution. Please click here for more information about the transition.
If you choose to migrate to a system other than Microsoft Dynamics 365, please review the information here as the Migration Toolkit only supports migration to Microsoft Dynamics 365.
You must login to this portal and submit a ticket to get access to the Migration Toolkit. Once the Migration Toolkit is made available to you, this portal will serve as a way for you to receive support using the Migration Toolkit. You must have an active Microsoft Dynamics 365 instance in order to leverage the tool. Alternatively, you may send an email to firstname.lastname@example.org
PLEASE BE SURE TO WHITELIST THIS EMAIL ADDRESS SO YOU RECEIVE EMAILS FROM THIS PORTAL!
Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
Submit a QuestionSubmit a question for more information about or access to the Parature Migration Tool. You can track the status of your question in My Questions.